Orders are received with love and care by our courier Royal Mail twice a week, this is usually on Monday and Friday but these days could change at any time due to reasons beyond our control. Rest assured as your order will be dispatched within 3-4 business days from when your order was placed, depending on which day in the week you order as this does not include weekends.

We are sure you will absolutely love your purchase but for any reason you don't then our policy lasts 14 days, which means that if 14 days have passed since you received your order then unfortunately we cannot offer you a refund or an exchange. For more information on how to return something, please read our Returns Policy.